This book, titled "Delay Deny Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It" is a must-read for anyone who wants to understand the insurance industry. The author, Jay M. Feinman, is an expert in the field and provides valuable insights into the inner workings of insurance companies. The book is a paperback with 256 pages and was published in 2010 by Delden Press. The book covers topics such as insurance, general business, and economics. It is written in English and measures 9.3 inches in length, 6.3 inches in width, and 1 inch in height. The book weighs 15.6 ounces and is suitable for anyone who wants to learn about insurance companies and what they can do to ensure that their claims are paid. This book was sent to me directly by the authors son and will be shipped next day to you! Have multiple available so I am open to discount on multiple as well! Free shipping and trusted seller! Case of 26 sealed books available! Message for bulk!